Clinic Manager

We are hiring a Clinic Manager to oversee the day-to-day operations of our assisted reproduction clinic. This role manages clinical and administrative teams, ensures compliance with MOH requirements, and drives service quality, patient experience, and operational efficiency. Key Responsibilities • Oversee daily operations of the IVF clinic, including patient flow, scheduling, and resource allocation • Ensure smooth coordination between doctors, embryologists, nurses, and administrative teams • Manage patient experience, feedback, and service recovery • Supervise clinic staff, including manpower planning, duty rosters, and performance management • Ensure compliance with MOH regulations and assisted reproduction centre licensing requirements • Support audits, inspections, and quality assurance activities • Monitor clinic performance metrics, budgets, and operating costs • Liaise with vendors, service providers, and corporate functions Requirements • Degree or Diploma in Healthcare Management, Nursing, Business Administration, or a related field • Prior experience managing a healthcare clinic or specialist centre • Experience in IVF, fertility services, or assisted reproduction settings is preferred • Experience managing multidisciplinary clinical teams • Familiar with MOH regulations and clinic operations • Strong organisational, communication, and stakeholder management skills