Interaction/UX Designer

Responsibilities • Lead and carry out user research activities to understand users’ goals, behaviours, and needs • Develop user models based on research insights, as well as models for other relevant domain factors • Define context scenarios and communicate stories around the ideal user experiences the team aims to achieve • Describe product or system capabilities and requirements that support users’ goals and tasks, including what successful interactions should look like • Design the overall system structure, behaviour, information flows, and workflows • Test and refine the product through evaluative research to ensure the design helps users meet their goals and complete their tasks • Build empathy and understanding for users Qualifications • Educational background in a design discipline such as Interaction Design, Graphic Design, Visual Communications, HCI, or a related field, or equivalent practical experience Required Skills • Good team player • Creative and strategic thinker • Strong presenter and active listener • Open-minded, explorative, and adaptable • Able to propose design decisions that are desirable for users, viable for the business, and technically feasible • Strong understanding of underlying technology and digital mediums, such as how a web browser works and renders pixels on screen. Coding knowledge will be an added advantage • Portfolio of shipped digital projects that are currently in use • Preferably experienced in developing public-facing eServices • Proficient in design and prototyping tools such as Sketch and Adobe Creative Suite, including Photoshop, Illustrator, and XD