Business Analyst - Insurance

We are seeking an experienced Business Analyst with a strong background in the Insurance domain and hands-on experience working in Agile environments. The ideal candidate will bridge the gap between business stakeholders and technology teams, gathering and analyzing requirements, defining solutions, and ensuring successful delivery of insurance-related projects and products. 

Key Responsibilities 

• Collaborate with business stakeholders, product owners, and technical teams to gather, analyze, and document business requirements.  

• Conduct requirement elicitation workshops, stakeholder interviews, and process analysis sessions.  

• Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.  

• Analyze existing insurance processes and recommend improvements to enhance operational efficiency and customer experience.  

• Support Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Grooming, Sprint Reviews, and Retrospectives.  

• Work closely with Product Owners to manage and prioritize product backlogs.  

• Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, use cases, and data mapping documents.  

• Facilitate communication between business users, development teams, QA teams, and external vendors.  

• Support User Acceptance Testing (UAT) by preparing test scenarios, validating outcomes, and obtaining stakeholder sign-off.  

• Identify project risks, dependencies, and gaps, and proactively recommend mitigation strategies.  

• Ensure delivered solutions align with business objectives, regulatory requirements, and industry best practices.  

Required Skills & Qualifications

• Minimum 5 years of experience as a Business Analyst in Insurance domain 

• Knowledge of insurance regulations and compliance requirements.  

• Certifications such as: CBAP, CCBA, or ECBA , Agile/Scrum Certification (CSM, PSM, SAFe, etc.)  

• Experience with digital transformation, system integration, or insurance platform implementations.  

• Proven experience working in Agile/Scrum environments.  

• Strong knowledge of Agile methodologies, Scrum framework, and SDLC.  

• Experience in writing user stories, acceptance criteria, and maintaining product backlogs.  

• Proficiency in requirements gathering, process modeling, and business analysis techniques.  

• Experience with tools such as Jira, Confluence, Azure DevOps, Visio, or similar.  

• Strong analytical, problem-solving, and communication skills.  

• Ability to manage multiple stakeholders and work in cross-functional teams.