Cashier Supervisor

Job Description: • Ensuring accuracy of the Store's daily monies collection (include foreign currency note), bank deposits and accuracy of the cash & cashless transaction records • Responsible to provide training and coaching to the cashier on the POS Machine • Work closely with the finance team on the month-end closing • Rotating to schedule on cashier supervisor's duty roster • Support the cashier if they are unable to resolve cashiering issues by dealing with the issues positively • Ensure all cashiers have sufficient currencies of various denominations for sales transactions • Handling petty cash • Lead by example and excel in customer service & cashiering skill knowledge • Excellent customer service and communications skills to meet the organisation business objectives and exceed customer's expectations • Cashier supervisors may also be required to attend meetings and conferences • Any other ad-hoc assignment or project assigned by the reporting manager Requirements Job Requirements: • At least GCE O Level / Diploma in Retail Management or related discipline • At least 3  years  travel retail or retail cashier supervisory experience • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment • The ability to work rotating shifts duties in Changi Airport environment • Must be 21 years of age or above due to Custom's controlled categories under Liquor and Tobacco licensing requirements