APAC Engineering Manager

Candidate Focus

This role demands a strategic, technically grounded leader who can unify operational standards, drive performance, and build trusted client partnerships — ensuring engineering resilience that enables uninterrupted business continuity across the region.

Core Purpose

Lead engineering and technical operations across the sub-region as the go-to owner for engineering facility performance — ensuring reliable, compliant, and client-focused service delivery while driving consistency, accountability, and continuous improvement in day-to-day operations.

Key Responsibilities

1. Client & Stakeholder Management

• Act as primary technical liaison between client and JLL for all engineering matters.
• Maintain high client satisfaction via proactive communication, KPI tracking, and structured performance reviews.
• Compile and present technical content for monthly/quarterly/annual operational reports tailored to global/regional client teams.
• Support Account Leads in preparing Management Monthly Reports (MMR) and audit-ready documentation.

2. Operations & Technical Leadership

• Develop, implement, and enforce standardized engineering procedures, SOPs, and preventive maintenance schedules.
• Oversee maintenance and reliability of mission-critical systems: HVAC, Fire Protection, Electrical Distribution, BMS, and Emergency Power.
• Lead root cause analysis for system failures; coordinate corrective and preventive actions with vendors and internal technicians.
• Manage small-scale capital projects (equipment upgrades, MAC work); support large-scale projects to ensure minimal business disruption.
• Ensure compliance with local statutory regulations, EHS standards, and client-specific audit frameworks.
• Maintain accurate As-Fitted Drawings, O&M Manuals, and asset lifecycle records.

3. Vendor & Contract Management

• Lead vendor selection, onboarding, performance evaluation, and contract compliance in alignment with JLL procurement policy and client criteria.
• Review and approve Risk Assessments (RA), Work Method Statements (WMS), and Permits to Work (PTW) prior to execution.
• Conduct regular vendor performance reviews and site audits to ensure service quality and contractual adherence.
• Maintain updated Contract Management Database and facilitate annual vendor safety and procedural inductions.

4. Financial & Budget Oversight

• Prepare, manage, and control CAPEX and OPEX budgets for engineering services across assigned sites.
• Identify, propose, and execute cost-saving and energy-efficiency initiatives aligned with contractual glide-path targets.

5. Risk, Compliance & EHS Leadership

• Drive safety culture, conduct inductions, and enforce zero-tolerance for non-compliance.
• Provide 24x7 emergency response leadership; attend critical incidents onsite when required.
• Prepare detailed incident reports with root cause analysis and documented corrective/preventive actions.
• Adhere to change management procedures for all critical engineering works

6. Regional Coordination & Continuous Improvement

• Provide technical mentorship and operational benchmarking across assigned markets.
• Promote standardization, knowledge sharing, and rollout of best practices regionally.
• Advise during pre-occupancy site inspections, project development phases, and early-stage facility planning.
• Implement sustainability and energy optimization programs to reduce operational costs and environmental impact.

7. Systems, Training & Reporting

• Administer facility performance platforms (IAQ, Heat Maps, BMS dashboards, etc.) ensuring data integrity and real-time visibility.
• Coordinate technical and safety training programs for JLL staff and contractors.
• Support internal and client-led audits with timely preparation and documentation.

Qualifications & Experience

• Bachelor’s degree or professional qualification in Mechanical, Electrical, Building Services Engineering, or related field.
• Minimum 10 years’ hands-on experience in facilities engineering or technical operations within mission-critical environments (financial institutions, data centres, corporate HQs, Tier III+ facilities preferred).
• Demonstrated success managing multi-site engineering operations across diverse regulatory environments.
• Expertise in troubleshooting and maintaining complex building systems (HVAC, Electrical, Fire Life Safety, BMS).
• Strong financial and commercial acumen — budget ownership, forecasting, savings delivery, TCO analysis.
• Fluent in English (written and spoken); multilingual ability is advantageous.
• Proven leadership, stakeholder engagement, and decision-making skills under pressure.
• Innovative mindset with ability to develop scalable, efficient solutions in dynamic environments.

Working Conditions

• On-call 24x7 for emergencies; flexibility for after-hours and weekend support as needed.
• Regional travel across assigned sub-region as and when needed, dictated by operational needs.