Roles & Responsibilities

Provide Level 2/3 IT network security operations support
Respond to incident calls and ensure the SLA to our clients is met
Perform changes to the network in-line with the organization’s Change Management processes
Ensure compliance to policies, processes and standards, both internal and clients’ organization
Prepare network analysis reports, including findings with analysis
Participate in regular operations review meetings, including operational issues, tickets review etc
Participate in projects/activities to support improvement initiatives
Conduct proper handover from the project team to operations after commissioning of projects.
Conduct internal training and/or knowledge transfer to team.
Update operations documentation (technical, CMDB, etc).

Requirements:

At least 4 years of experience providing network operational and administration supporting Cisco products (Routers/Switches/WLAN)
Degree in Engineering, IT, Science, Technology or its related field.
Cisco CCNA/CCNP certification
In-depth knowledge of network routing and switching technologies and protocols
Knowledge of network security, load balancing and optimization technologies
Experience working with Cisco network, Bluecoat Proxy, F5 Load Balancer, Palo Alto/Checkpoint/Fortinet firewall and Splunk is preferred.
Ability to work in a multi-cultural team
Good communication skills both written and verbal.
Ability to prioritise work & multitask
Analytical and possess good troubleshooting skills
Willing to work in extended hours and perform standby duty after office hour
Experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)

Network and Security Engineer (12-month Contract)