Facilities Manager

Job Scope: • Ensure local delivery of all facilities and services at the site, ensuring cost, quality, and compliance metrics are achieved by Sodexo. • Responsible for relationship management with Client senior managers and business leaders to ensure services support and facilitate the full range of business operations. • Deliver profitable services against a backdrop of high expectation for a brand new, high profile regional headquarters facility; drive quality and integrity of the services while supporting the achievement of the contract’s financial objectives; effectively manage multiple client stakeholders with different priorities. • Lead a site operations team including key stakeholders, business partners, and contract partners and supervise day-to-day operations. • Provide guidance, drive, support, and goals for the designated service category teams accountable for delivering services to the site and effectively plan and manage team deployment and task allocation • Track and monitor performance metrics and indicators for the site. • Deploy compliance processes and identify / escalate operational risks to governance teams. • Maintain ethics and compliance values even when potential risk exists; for both Sodexo and the Client. • Be fully responsible for the services, infrastructure and project delivery across the site. • Establish and develop key relationships with Client senior management and the service providers to enable successful delivery of cost savings and service level agreements. • Participate in contract governance forums. • Ensure undisrupted delivery of all facility operations to the business through internal and contract resources. • Drive operational excellence and therefore an efficient operating model in order to minimize the overall operating cost of the facility, including managing costs and inventory efficiently and effectively. • Ensure compliance with Sodexo’s, the Client’s, and statutory regulations regarding hygiene, food safety, health & safety, and equal opportunities. • Ensure that in-house training and staff development is effectively carried out in accordance with the training and development plan. • Understand contractual obligations and meet client expectations under the agreement. • Manage administrative files and reports. • On a daily basis, report to the Contract Manager regarding qualitative and quantitative matters of your scope. • Prepare regular operations. • Maintain close communication with others departments to ensure smooth operations. • Adhere to occupational health, compliance and safety & injury management regulations. Skills, Knowledge & Experience • Minimum 5 of relevant years’ experience in facility management operations with considerable experience in a FM leadership / management role. • Experience of delivering a range of soft services (AV support, housekeeping / cleaning, meeting & events, food / catering, fitness, etc) and hard services. • Experience of leading a team of up to 40 pax and subcontractors. • Experience within a Corporate / Hotel / Events FM environment. • Good communication skills and an ability to deal with individuals at all levels of the organization. • Computer literacy, with excellent oral and written communication and presentation skills. • Must be well-organized and possess excellent time management skills. • Previous experience in the hospitality Industry would bring a significant advantage.