Senior Payments Product Manager (Optimization)

About the Role

We are looking for a Senior Payments Product Manager (Optimization) to own and optimize our end-to-end payment experience across global markets.

This role focuses on improving payment success rates, reducing transaction failures, and increasing conversion, while maintaining a healthy balance between approval rates and fraud risk.

You will work at the intersection of payments, product, and engineering, with direct impact on revenue and user experience.

Key Responsibilities

• Own and optimize the end-to-end payment journey, from plan selection to successful transaction completion
• Analyze and improve the payment funnel, identify drop-offs, and drive conversion improvements
• Diagnose and reduce payment failures (e.g. issuer decline, 3DS friction, latency, routing issues)
• Design and improve payment routing, retry logic, and fallback mechanisms
• Monitor real-time payment performance (success rate, latency, failure reasons) and continuously improve outcomes
• Work closely with engineering teams to enhance payment system performance and reliability
• Collaborate with PSPs, acquirers, and payment partners to optimize transaction success
• Develop strong understanding of risk signals and transaction behavior to support better payment decisions
• Balance approval rate vs fraud risk to achieve optimal business outcomes
• Drive experiments and data-driven initiatives to improve payment conversion and user experience

Requirements

• 4–8 years of experience in payments, fintech, e-commerce, or digital platforms
• Strong understanding of payment flows, authorization lifecycle, and transaction processing
• Proven experience improving payment success rate, conversion, or funnel performance
• Experience working with payment gateways, PSPs, acquirers, or local payment methods
• Strong analytical skills with ability to translate data into actionable insights
• Experience working closely with engineering teams (backend / systems)
• Hands-on, execution-focused, and comfortable working in a fast-paced environment