Salary Range
SGD 42,000 - SGD 54,000 /year
SGD 3,500 - SGD 4,500/month
Skills Required
Job Description
Roles & Responsibilities
Assist in FTTx network implementation.
Troubleshoot IP services, networks & FTTx issues, and ensure that all escalation issues are resolved
Engage vendor support and join con-calls to ensure the service restored within limited downtime
Responsible for attending escalations from technical support or NOC teams
Plan and monitor the subscribers/PON port migration during troubleshooting.
Document the resolution of incidents and problems
Responsible for field operations and maintenance of FTTx network.
Schedule and execute pre-planned operation activities for new OLTs, network optimization, software upgrade and so on.
Support senior engineers in implementing network upgrades.
Responsible for field operations and maintenance of FTTx network.
Requirements
Diploma in Computer Science, Information Technology, Engineering or any related field
Minimum 2 years of experience in related field preferred
Experience in Network operations/maintenance and passionate about providing troubleshooting support
Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
Prior experience from an ISP environment will be an advantage
Ability to work both independently and as part of a team.
Proficiency in using FTTx testing tools and equipment
Experienced in OLT/ONT configuration, fiber optic principles, and relevant protocols.