Product Owner/Change Manager (Up to 9k | BANK)

• Adecco is partnering with a leading bank to look for a Area Product Owner, Client Life Cycle Management
• Contract Tenure: Till 31Dec2026

The Job

• Agile Product Management: Be part of platform and analytics team to drive end-to-end product lifecycle, working closely with cross-functional teams to define product vision, roadmap, prioritization and user stories. Collaborate with stakeholders to gather requirements, conduct market research, and identify opportunities for product enhancement.
• Waterfall Project Management: Utilize traditional project management methodologies to plan, execute, and monitor project risk, issues, dependencies related to financial crime compliance (FCC). Ensure projects are delivered on time, within budget, and meet quality standards.
• Effectively elicit business and functional requirements and clearly document them within Jira/Confluence ecosystem
• User Journey & Process Mapping: Map current process, perform pain point analysis and facilitate with process owners to formulate To-Be process and take To-Be process for the development of user-centric digital solutions.
• Design Thinking: Apply design thinking principles to foster innovation and create user-centered solutions. Facilitate workshops and brainstorming sessions to encourage cross-functional collaboration and generate creative ideas and solutions.
• Data Analytics: Utilize data analytics tools and techniques to gather insights, identify patterns, and make data-driven decisions. Collaborate with data scientists and analysts to develop meaningful metrics and KPIs, and continuously monitor product performance.
• User Adoption & Change Management: Develop user adoption and change management material including user communications and training, stakeholder map to drive user mindset and behavior change as well as drive high user adoption of new solutions so as to deliver expected benefits.
• Work closely with Technology team and external vendors (as required) to jointly deliver the multiple streams of compliance transformation within scope, timeline and budget by prioritizing and managing assigned project resources and work processes.
• Perform system/process change impact/ gap analysis arise from FCC policy and procedure changes.
• Formulate test strategy including test plan and test cases to drive efficient and effective UAT execution with the end-users.

The Talent

• At least 3-5 years of experience working as Change Manager, Process Analyst, Area Product Owner.
• Motivated and self-started individual with a passion to drive change and impact.
• Have strong analytical skills to quickly understand and break down complex issues and problems to come up with sound and rational judgements and solutions.
• Ability to understand and empathy business needs and work with IT teams to conceptualize human centric solution and translate into functional specification.
• Have strong communication set skills to be able to lead key and numerous partners and make sure you deliver the intended business value to the clients.
• Have hand-on experience in formulating business requirement documents, process mapping and user stories as well as reviewing functional specifications.
• Strong data sense, ability to draw insights from data analysis and transformation using data analytics such as Power BI.
• Experience with Project Management or Agile Methodology, writing user stories, prioritizing & refining product backlog.
• Well versed with the following tools: MS Office (Word, PowerPoint, Excel), MS Visio, JIRA)
• Certification in Project Management, Scrum Master or Product Owner will be preferred.
• Possess good understanding of AML compliance in financial institutions is preferred but not mandatory.
• Those with experience consulting experience in business / risk change management, product management or process re-engineering will be highly desirable.

Next Step

• Please send your resume to: [email protected] with the email topic: Apply Product Owner

Amos Tan Jun Han

EA License No: 91C2918
Personnel Registration Number: R23113385