Senior Business Analyst (System Analyst) - Contract

Key Responsibilities

Business Analysis & Solutioning

• Manage business requirements and functional solution design.
• Analyse stakeholder needs, define problem scope, and develop business cases.
• Document requirements, evaluate solution alternatives, and recommend the best fit.
• Facilitate stakeholder engagement to ensure smooth deployment and adoption.
• Perform end‑to‑end business analysis:Planning & Monitoring: Identify stakeholders, techniques, and processes for tracing requirements.Enterprise Analysis: Refine business needs, define scope, and develop business cases.Elicitation: Gather and document business needs.Requirements Analysis: Assess current state, analyse requirements, and elaborate them within scope.Solution Assessment & Validation: Identify solution gaps, recommend changes, and evaluate deployed solutions.

Quality Assurance & Testing

• Develop QA deliverables, test plans, and test cases based on evolving requirements.
• Build and maintain automated test frameworks, including test environments and scripts.
• Conduct system integration testing with external parties and validate data exchanges.
• Perform impact analysis on defect fixes and ensure completed stories meet acceptance criteria.

Project & Stakeholder Management

• Manage conflicts, issues, and changes to maintain alignment on solution scope.
• Communicate and manage stakeholder expectations throughout the project.

Documentation & Support

• Prepare end‑user documentation (training guides, user manuals, process flows).
• Assist in documenting technical design, specifications, and solutions.
• Maintain project documentation and repositories.

What We’re Looking For

Qualifications & Experience

• Business Analysis certification (CCBA®, CBAP®, or equivalent) is an advantage.
• Hands-on experience across full project development life cycles.
• Proven track record in business analysis, application solutioning, and design.

Technical & Analytical Skills

• Ability to model business requirements using process modelling tools.
• Strong qualitative, quantitative, and root‑cause analysis skills.
• Solid understanding of SQL, data modelling, and data analysis.
• Good knowledge of analytics and data warehouse implementations.

Additional Skills (Advantageous)

• Familiarity with Agile, Business Process Reengineering, CRM, Data Analytics, ERP, or Knowledge Management.
• Experience in design thinking and workshop facilitation.