Data Support Analyst (DataRobot)

Diploma or Degree in Information Technology, Computer Science, or a related field. - Experience in application or platform support, preferably in data systems or cloud environments. - Familiarity with DataRobot, or data streaming technologies is an advantage. - Strong analytical and troubleshooting abilities. - Proficient in incident and problem management processes (e.g., ITIL framework). - Good communication and stakeholder management skills.
ork closely with L1 support, infrastructure, data engineering, and vendor teams to ensure timely issue resolution. • Document troubleshooting procedures, resolutions, and updates for knowledge base improvement.