Digital Product Manager (Bank) (JT)

1. Develop Digital Product Proposition:·       Partner with Product to formulate sound digital product proposition that appeals to customers.
Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome.

2. Design Customer Journey with data in mind:

·       Work closely with a wide range of stakeholders on customer immersions to understand customer job to be done and define a digital experience that truly meet customers’ needs across different digital touchpoints.

·       Drive customer immersions by listening to customer feedbacks and conduct research on the best and evolving market practice to define the most efficient/customer-friendly UI experience

       Study customer profile, segment & transactional behaviours. Be prepared to speak to customer to gain a better & deeper insight to the problem statement & opportunity

3. Take charge in Online Channel Share:      Develop ideas to grow online acquisition channel share by leveraging on our digital platforms
     Analyze and leverage on internal Data to identify areas of opportunities to increase penetration of digital adoption

       Engage Product and Business Analytics on targeted marketing campaigns to target the right customers

4. Drive digital initiatives in the personal investing space:      Lead/coordinate the development of key digital initiatives with various stakeholders from onboarding till fulfilment.
       Understand market situation and use data to propose enhancement recommendations.     Support post-implementation tasks such as user training to touch-points, production problem investigation and escalation.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345