Project Manager

ABOUT THE ROLE

We are looking for a highly organized and detail-oriented Project Manager to support the facilitation and management of an ongoing project. The ideal candidate will be a Good communicator with a proven ability to coordinate across multiple teams, track deliverables, and ensure timely completion of action items.

KEY RESPONSIBILITIES

• Deliverable Tracking: Maintain a comprehensive and up-to-date view of all project deliverables, ensuring nothing falls through the cracks

• Action Item Management: Document and assign action items from meetings and discussions, clearly identifying the responsible teams or individuals for each item

• Timeline Management: Proactively follow up with respective teams to ensure action items and deliverables are on track and met within agreed timelines

• Meeting Minutes: Attend project meetings and accurately capture meeting minutes, including decisions made, action items, owners, and deadlines

• Project Tracker Maintenance: Own and maintain a centralised project tracker that reflects the real-time status of all deliverables, progress updates, and follow-up actions from each team member

• Stakeholder Follow-Ups: Conduct regular and structured follow-ups with team members to gather progress updates and escalate risks or delays where necessary

• Cross-Timezone Collaboration: Work effectively with team members across different time zones, particularly the U.S.

• Risk Management: Proactively identify potential project risks and blockers, and work with relevant stakeholders to develop mitigation plans before they escalate

• Escalation Management: Know when and how to escalate issues appropriately to senior stakeholders or leadership when timelines or deliverables are at risk

• Status Reporting: Provide regular project status updates and reports to leadership or key stakeholders, summarizing progress, risks, and upcoming milestones

REǪUIREMENTS

• Minimum 3 to 5 years of proven experience as a Project Manager or Project Coordinator

• Good organizational and multitasking skills with exceptional attention to detail

• Excellent written and verbal communication skills, with the ability to build and maintain Good working relationships across diverse teams

• Good interpersonal and influencing skills: the candidate will be working closely with a demanding developer team and must be able to positively engage, motivate, and influence team members to meet their commitments while maintaining a collaborative and respectful working relationship

• Comfortable navigating challenging team dynamics with professionalism, patience, and a solutions-oriented mindset

• Ability to manage difficult conversations, stay composed under pressure, and bring out the best in team members

• Conflict Resolution: ability to mediate disagreements between teams and facilitate constructive discussions to keep the project moving forward

• Documentation Skills: ability to maintain well-structured and accessible project documentation beyond just the tracker, including decision logs, risk registers, and change logs

• Proficient in project management tools (e.g. Jira, Microsoft Project, or equivalent)

• Comfortable working with cross-functional teams

• Ability to work independently with minimal supervision

• Experience in taking clear and concise meeting minutes

• Flexibility to accommodate early morning calls due to U.S. timezone differences

NICE TO HAVE

• PMP, CAPM, or equivalent project management certification

• Prior experience in a similar contract or agency-based role

• Prior experience working with software development or technical teams

• Agile / Scrum Familiarity: familiarity with Agile methodologies and Scrum ceremonies (e.g. standups, sprint planning, retrospectives) would be highly beneficial given the close collaboration with a developer team