YR23 - Product Manager (Fintech | $3.5K–$3.8K | Bras Basah | backlog mgmt, user testing, stakeholder comms)

Position: Product Specialist

Working Location: Bras Basah
Working Hours:  8am to 5pm/8.30am to 5.30pm/9am to 6pm/930am to 630pm (flexi)
Working Days: Monday - Friday
Salary Range: $3500 - $3800

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Define and communicate the product vision, strategy, and road map in alignment with company goals and business objectives
• Collaborate with clients, stakeholders, and internal teams to gather and define project requirements, scope, objectives, and acceptance criteria
• Prioritise the product backlog and manage the entire product lifecycle from conceptualisation to post-launch optimization
• Break down complex requirements into actionable engineering tasks, set timeframes, estimate timelines with engineering teams, and establish detailed project plans
• Monitor project progress, identify technical risks, develop mitigation strategies, and address issues promptly
• Act as the central point of contact, translating technical concepts into business-friendly language and communicating project status to all participants and leadership
• Conduct user testing and internal dogfooding cycles, gather feedback, triage issues, file actionable tickets, verify fixes, and communicate outcomes to stakeholders
• Drive product adoption and user engagement by analysing usage patterns, identifying drop-off points, and implementing strategies to improve retention and active usage
• Engage proactively with product owners, business units, and branch teams to understand on-the-ground needs, conduct training sessions, and gather feedback for product improvements
• Define and monitor key product metrics and analytics to assess performance and identify areas for improvement
• Create and maintain comprehensive product and project documentation, including technical decisions, architecture changes, plans, and reports
• Coordinate technical reviews, sign-offs, and testing efforts to ensure requirements and quality standards are met before deployment, and monitor post-deployment issues
• Plan and write release notes and newsletters for product updates, and stay current with industry trends through market research and competitor analysis
• Utilise project management tools to track work hours, plan execution, and monitor expenditures
• Facilitate technical knowledge sharing between team members and provide user support, ensuring queries and issues are addressed promptly
• Support administrative tasks such as scheduling meetings, taking minutes, and executing necessary legal paperwork including contracts and terms of agreement

REQUIREMENTS

• Bachelor Is degree in Computer Science, Engineering, Business Administration, Finance, IT, or a relevant field
• Proven experience as a Product Manager, Product Owner, Project Manager, Project Coordinator, or similar role within fintech, financial services, or
  technology-driven companies
• Hands-on experience managing all stages of the product lifecycle and working with cross-functional teams to deliver high-quality digital products
• Technical background with knowledge of software development and web technologies
• Strong knowledge of agile methodologies, product management principles, and software development lifecycle LSDLCM
• Proficient in analytics platforms (e.g., Google Analytics, Statsig, PostHog) and A/B testing tools
• Familiarity with project management software tools, methodologies, and best practices
• Certification in product management (e.g., Certified Scrum Product Owner) is a plus

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