SalaryPeak

Digital Systems Engineer (CRM/Laboratory & Workflow Platforms)

INICIO GROUP PTE. LTD.
Singapore 5+ years Posted 3w ago

Salary Range

SGD 54,000 - SGD 72,000 /year

SGD 4,500 - SGD 6,000/month

Skills Required

Digital TransformationCreative Problem SolvingSecurity AuditsKnowledge DatabasePerformance ReportingHardwareAutomation of reportsAdministrationInformation TechnologySales Pipeline ManagementAccess ControlSystem DesignAPILaboratorySoftware DevelopmentTest Lab Management

Job Description

Responsibilities

  • Develop, maintain and enhance internal digital platforms supporting sales, service, laboratory and operations workflows
  • Support CRM systems including customer management, sales pipeline tracking, quotations, service records and reporting functions
  • Improve laboratory and testing systems covering sample tracking, test data management, equipment status, results processing and traceability
  • Integrate multiple systems to ensure seamless data flow and reduce manual or duplicate work across departments
  • Design and implement automation workflows and AI-enabled solutions to improve reporting, documentation and operational efficiency
  • Build dashboards and KPI reporting tools for management visibility and performance tracking
  • Ensure data integrity, audit trails, access control and compliance-aligned system governance
  • Gather user requirements and translate them into practical system improvements and technical solutions
  • Provide technical support, troubleshooting and user training for internal stakeholders
  • Continuously identify opportunities for system optimisation and process improvement

Requirements

  • Bachelor’s degree in Computer Science, Information Technology or related discipline
  • 5+ years of experience in software development, system engineering or platform development roles
  • Strong knowledge of databases, APIs and system integration concepts
  • Experience with CRM systems, workflow platforms or laboratory systems (LIMS/LDMS) is an advantage
  • Ability to translate business or operational requirements into technical solutions
  • Understanding of data integrity, audit trails and system access control principles
  • Strong problem-solving mindset with a focus on automation and process improvement
  • Exposure to AI tools, automation or digital transformation projects is a plus

We thank all applicants for their interest. Only shortlisted candidates will be contacted.