Senior Executive, F&B Operations (Attractions & Destination Experience)

The Senior Executive is responsible for supervising front-of-house teams, maintaining service standards, and ensuring an elevated guest dining experience. You’ll play a key role in supporting team development, operational efficiency, and delivering high-quality food and beverage service. Job Responsibilities: • Supervise, coach, and train team members to uphold service standards and perform suggestive selling techniques. • Provide excellent guest engagement while serving food and beverages. • Assist in the development and curation of the wine list, including wine pairing, recommendation, and decanting. • Operate cash registers, handle daily transactions, and ensure accurate records. • Support operational efficiency by monitoring service flow, stock replenishment, and cleanliness of service areas. • Address guest enquiries and service-related issues professionally to ensure satisfaction. • Participate in daily briefings and training sessions to ensure consistent service delivery. Job Requirements: • Diploma in Food & Beverage, Hospitality Management, or a related field. • Possession of WSET certification or equivalent is an advantage. • Preferably a minimum of 5 years of experience in hospitality environments, preferably in reputable restaurants. • Prior supervisory or team-leading experience is preferred. • Proficient in Microsoft Office applications. • Good interpersonal, communication, and supervisory skills. • Strong kitchen leadership and manpower management capability. • Proficiency in POS systems, cash handling, and basic operational tasks. • High-volume operational management expertise. • Effective problem-solving and decision-making skills. • Strong organisational and time management abilities. • Ability to perform under pressure in a fast-paced environment. • Able to perform shift work, and willing to work during evenings, weekends and public holidays. • Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.