Merchant Operations (ShopeePay)

Act as the main point of contact for merchant related matters, promptly and efficiently addressing inquiries, concerns, and technical issues. Provide assistance in resolving issues for merchants, covering tasks such as onboarding, setting up staff accounts, and ensuring all merchant information is accurate and complies with the regulatory requirements. Initiation by identifying essential features and requirements for better merchant experience. Optimizing workflow by spotting and improving weak