Vendor Operations – Customer Facing (Crossborder), Scommerce

Coordinate and ensuring compliance on delivery schedules, inbound/outbound processes, and inventory management to prevent delays or errors. Resolve operational issues, including incorrect deliveries, incomplete shipments, penalties, and buyer escalations. Monitor returns, refunds, and shop penalties, identifying recurring problems and addressing root causes. Ensuring that warehouse claims (damaged, expired, missing) are happening and ensure proper pre- and post-checking for all requests. Ensure