WFM Real Time Analytics - Operations, MariBank

The WFM Real Time Analytics is responsible for delivering accurate, data-driven insights to optimize workforce performance, operational efficiency, and service levels. This role focuses on real-time monitoring, understand historical trends & reporting, and predictive analytics to support workforce management (WFM) strategies in a dynamic environment. The ideal candidate has expertise in WFM systems, with a solid real-time analytics background to drive data-informed decision-making and contin