Finance Officer (Shopee)

Perform routine order processing, such as KPI and performance report,s and implement improvement plans in real-time to achieve operational targets Prepare chargeback evidence files and write chargeback letters to dispute with credit card banks. Contact the bank's PIC to clarify that liability must not be assigned to Shopee Understanding workflows for each payment channel and handling all incoming tickets and the policy of the department Able to escalate issues and urgent matters to involve t