Project Management – Fraud Operations (SPX Express)

Define and oversee fraud management framework, policies, and controls across parcel pickup, transit, and delivery processes. Monitor fraudulent activities (e.g., fake COD orders, lost/stolen parcels, account takeovers, seller fraud, identity misuse). Partner with Risk, Compliance, and Operations to design early-warning mechanisms and detection models. Establish PMO governance for fraud-related initiatives, ensuring standardized project planning, reporting, and prioritization. Track progress of f