SOC Operations - Ayutthaya (SPX Express)

Monitor and manage operations of CBS, mCBS, nCBS and operations of Shopee International Platform (SIP). Report a summary of data, operational concerns, and proposed improvement procedures to supervisors and other relevant parties. Works with internal and external functions to properly handle pushed-out parcels. Follow up and clear pending parcel status within the system to maintain the predetermined period. Manage overall problems occur; responsible for the cross-communication between shifts and