Associate, Rider Communications, SPX Express

Convert operational documents (e.g., SOPs, flowcharts, policy decks) into Rider-friendly communication materials. Write short-form, clear, and action-driven content for Riders: e.g., rule reminders, violation clarifications, and behavior expectations. Collaborate with graphic designers to deliver final materials in visual formats: posters, video storyboards, in-app banners, FAQs, etc. Execute assigned communication tasks in awareness or compliance campaigns (e.g., correct proof-of-delivery photo