Resident Engineer (EMC Data Domain, PowerMax, and PowerScale systems)

We are seeking an experienced Resident Engineer to join our Service Delivery team. The ideal candidate will have strong hands-on expertise in Dell EMC Data Domain, PowerMax, and PowerScale systems, with a focus on configuration, management, troubleshooting, and customer support.

Key Responsibilities

• Configure and manage Data Domain network interfaces, DD Boost, and MTrees

• Configure and monitor Snapshots, VTL, and Secure Multi-Tenancy

• Set up and support VTL configurations, data replication, and recovery solutions

• Perform backup architecture planning, including:

  • Capacity forecasting

  • Throughput planning

• Support data lifecycle processes such as:

  • Archiving

  • Migration

  • Deduplication

• Configure Fibre Channel connections and monitor file system space utilization

• Perform initial system setup and deployment activities

• Troubleshoot and resolve technical issues related to Data Domain storage systems

• Work closely with customers to understand requirements and deliver solutions

• Stay updated with new product releases, enhancements, and best practices

Required Skills & Qualifications

• Minimum 2+ years of experience with:

  • Dell EMC Data Domain

  • PowerMax

  • PowerScale

• Strong expertise in Data Domain configuration, management, and troubleshooting

• Experience with:

  • VTL

  • Secure Multi-Tenancy

  • Data replication & recovery

• Hands-on knowledge of DD Boost, MTrees, Snapshots

• Solid understanding of Fibre Channel connectivity and storage setup

• Excellent problem-solving and customer-facing communication skills

• Ability to work independently in a resident engineer capacity

Education

• Bachelor’s degree in Computer Science or a related technical field