IT Systems Engineer

The Systems Engineer is responsible for the end-to-end management, maintenance, and operational support of IT infrastructure in a data center environment. This role ensures high availability, performance, and security of system operations through proactive monitoring, preventive maintenance, incident management, and collaboration with internal and external stakeholders. The engineer will also provide standby support outside normal working hours and participate in Disaster Recovery exercises to maintain business continuity.

Requirements:

(i) ITE/Diploma in Computer Science, Information Technology or related field.

(ii) 1 - 2 years of experience in IT infrastructure maintenance and support.

(iii) Proficient in Windows/Linux server administration, patch management, and system monitoring tools.

(iv) Familiar with DR/BCP processes, Change Management, and Incident Response frameworks.

(v) Good understanding of network fundamentals, firewalls, and cybersecurity controls.

(vi) Hands-on experience with Trellix (McAfee), HIPS, and NXLog will be an advantage.

(vii) Excellent problem-solving, analytical, and communication skills.

(viii) Ability to work independently and during non-business hours.