Business Analyst (Government Systems / Payments) _Contract

Job Title

Business Analyst (Government Digital & Payment Systems)

Employment Type

Contract

Company

NTT DATA Singapore (Public Sector Project)

Location

Singapore (Onshore)

Start Date

1 March 2026

Security Clearance

CAT 2 (Mandatory)

Job Description

This role is strictly for experienced Business Analysts with prior Singapore Government or Public Sector project exposure.
The position supports mission-critical government digital platforms, including Common Services Provider (CSP) and Common Payment Gateway (CPG) systems, operating in a highly regulated, compliance-driven environment.

Candidates must have hands-on experience supporting internet-facing government eServices, security-sensitive systems, and payment or authentication gateway integrations.
Applicants without relevant government domain experience or CAT 2 eligibility will not be shortlisted.

Key Responsibilities

1. Government Digital & Payment Platforms

• Analyse business requirements, system dependencies, and workflows for government digital and payment platforms

• Support vendor management, service request coordination, and issue resolution

• Assist in audit preparation, compliance reviews, and IM8 documentation

• Monitor system performance, availability, and operational metrics

• Support security remediation activities and compliance initiatives

• Analyse AWS resource utilisation and contribute to cost optimisation

2. Business Analysis & Delivery

• Gather, analyse, and document business requirements from government stakeholders

• Conduct gap analysis between current-state and future-state processes

• Develop functional specifications, user stories, and acceptance criteria

• Facilitate workshops, interviews, walkthroughs, and requirements validation sessions

• Produce process flows, use cases, and system documentation

• Support SIT/UAT, user training, and change management activities

• Perform data analysis and produce operational and management reports

• Work closely with technical teams on solution design and implementation

Mandatory Skills & Experience

Technical & Domain (Mandatory)

• Minimum 4 years of Business Analysis experience in Singapore Government or Public Sector projects

• Hands-on knowledge of Government IM8 policies and compliance requirements

• Experience supporting internet-facing government eServices

• Familiarity with AWS or GCC cloud environments

• Experience with authentication and identity integrations (Active Directory, Singpass, Corppass)

• Knowledge of OpenID Connect (OIDC) and SOAP API integrations

• Experience with payment gateway integrations, including GIRO, PayNow, and reconciliation processes

• Exposure to financial institutions or payment gateway platforms (e.g. banks, Stripe)

• Experience using CI/CD and security tools such as GitLab Wiki, Dependency Scanning, Fortify on Demand

Business Analysis

• Proven experience in process modelling and workflow documentation

• Strong data analysis skills using Excel, SQL, or BI tools

• Good understanding of system integration concepts and APIs

• CBAP, CCBA, or equivalent certification (advantageous)

Soft Skills

• Strong analytical, documentation, and problem-solving skills

• Excellent stakeholder management and facilitation abilities

• Security- and compliance-focused mindset

• Ability to work independently with minimal supervision

• Strong written and verbal communication skills

• Experience working with vendors and service providers

We are looking for :

• Business Analysts with direct government or public sector experience

• Candidates experienced in payment systems, authentication platforms, or shared government services

• Professionals comfortable working in regulated, audit-driven environments

• Candidates eligible for CAT 2 Security Clearance
  

  Additional Requirements

  • Comfortable working in a fast-paced, mission-critical environment

  • Strong commitment to system availability, stability, and performance

  • Ability to manage vendors and third-party service providers

  • Willingness to support audit, security, and compliance activities
    

    
    Interested candidates are kindly requested to email their CV with their experience to [email protected]
    

    We look forward to your application!