Product Technical Support Engineer (West | 5 days | Upto $6500)

Responsibilities

• Support vehicle navigation systems, project commissioning, testing, and troubleshooting
• Perform on-site hardware and software troubleshooting
• Work closely with customers’ engineering teams to provide technical consultation and support (on-site & remote)
• Handle warranty-related technical issues, investigations, and ensure timely closure
• Analyse technical challenges and propose effective solutions
• Liaise with factory and central support teams to resolve product support issues
• Conduct technical training for dealers, customers, and internal technical teams
• Perform other ad-hoc duties as assigned

Requirements

• Degree in Electrical, Mechanical or Mechatronics Engineering, or Diploma in Engineering with at least 10 years of relevant working experience
• Familiar with high-voltage systems, engines, transmissions, hydraulics and electrical systems
• Good to have experience in Control Systems and/or Mechatronics
• Team player who can work closely with internal and external stakeholders
• Willing to travel when required

Tan Cheu Hoon, Fenny
EA License No.: 02C3423
Personnel Registration No.: R22105896