Stakeholder & Communication Management

Lead end‑to‑end engagement across business, technology, and vendor partners, covering planning, governance, communications, budgeting, resource alignment, and change management.
Manage stakeholder expectations through structured governance forums and transparent communication.
Deliver clear, concise, and effective executive‑level updates on project milestones, risks, dependencies, and delivery progress.
Provide comprehensive status reporting across GTO and business leadership, ensuring alignment on deliverables and timelines.

Process, Analysis & Delivery Execution

Drive end‑to‑end delivery of complex, multi‑business‑line initiatives in alignment with strategic objectives and Bank’s SDLC and stage‑gate standards.
Own the full project lifecycle (Waterfall, Agile, Hybrid), including planning, governance, execution, and tracking against time, scope, and budget.
Translate business needs into detailed functional and non‑functional requirements, user stories, and process documentation; design clear as‑is and to‑be journeys.
Coordinate across business, operations, and technology teams to manage dependencies, risks, issues, and scope changes effectively.
Maintain high‑quality delivery through disciplined tracking of progress and upkeep of RAID (Risks, Assumptions, Issues, Dependencies) artifacts.
Collaborate with Product Owners, System Analysts, and Design teams to refine backlogs, support UI/UX requirements, and validate technical feasibility.
Support test strategy, test planning, and operational readiness to ensure seamless go‑live and adoption.
Drive post‑implementation benefits realization and support continuous improvement initiatives.

Angeline Aw Kwee Choo (R24125869)

A-IT Software Services Pte Ltd

EA License No: 24C2345

Business Analyst