Senior Business Analyst, Credit Risk (1-year Renewable Contract)

Key Responsibilities

Stakeholder & Project Management

• Engage business stakeholders, product owners, and technology teams to drive project delivery from planning through execution
• Manage scope, risks, dependencies, and vendor coordination
• Provide clear updates and reporting to senior stakeholders
• Ensure alignment between business expectations and delivery outcomes

Business Analysis & Process Improvement

• Gather, analyze, and translate business requirements into detailed functional specifications
• Assess current credit risk / collections processes and identify improvement opportunities
• Design end-to-end workflows across digital and operational touchpoints
• Develop user stories with sufficient detail for development and estimation
• Ensure consistency and quality of documentation and requirements

Solution Design & Delivery Support

• Collaborate with system analysts, architects, and UI/UX teams on solution design
• Support backlog refinement and sprint planning discussions
• Identify dependencies and ensure readiness across impacted teams
• Incorporate non-functional requirements (e.g., performance, compliance)
• Partner with QA teams to define test scenarios and validate business requirements

Operational & Risk Considerations

• Evaluate operational impacts of changes and support readiness planning
• Monitor and manage risks such as scope creep or misalignment
• Ensure compliance with relevant regulatory and governance standards

Requirements

• 8–10+ years of experience as a Business Analyst within credit risk, lending, or collections domains
• Strong understanding of credit processes (e.g., loans, cards, repayment, delinquency management, risk monitoring)
• Experience in process analysis, workflow design, and business transformation initiatives
• Ability to work with cross-functional teams and translate business needs into technical requirements
• Strong documentation, communication, and stakeholder management skills
• Detail-oriented with strong analytical thinking