IT Manager / INFRASTRUCTURE MANAGER

Key Responsibilities

• Oversee daily IT infrastructure and systems operations across the local office and Singapore Data Centre
• Lead operations in mission-critical production environments with strict uptime, performance, and compliance requirements
• Manage enterprise-level data centre infrastructure, including servers, storage, monitoring systems, and network environments
• Ensure high availability, reliability, and performance optimisation of critical systems
• Lead incident response and conduct root cause analysis (RCA) for high-severity incidents, implementing preventive and corrective measures
• Support deployment and ongoing operations of AI training and inference platforms, including GPU-based infrastructure
• Ensure adherence to financial-grade governance standards, including audit traceability, access control, change management, and data security compliance
• Maintain comprehensive system documentation, audit trails, and operational procedures
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Requirements

• Minimum 8 years of hands-on experience in enterprise data centre environments or regulated industries (e.g. banking, financial services, aviation or other compliance-driven sectors)
• Proven experience supporting 24/7 mission-critical production environments with high availability requirements
• Demonstrated experience in incident management and conducting root cause analysis (RCA) in high-availability systems
• Experience in AI platform operations, including GPU-based infrastructure and model deployment in live production environments
• Experience implementing AIOps or intelligent monitoring frameworks within enterprise production systems
• Strong understanding of change management processes, audit compliance, access control, and information security governance
• Ability to work independently in a growing organisation and take ownership of technical operations
• Strong analytical, troubleshooting, and problem-solving capabilities