IT Infrastructure Engineer with 3 years EUC experience (Contract)

[2 years contract, renewable]

About the Role

This role will involve in supporting all IT EUC activities and facilities, to ensure users can effectively and productively use established and / or new innovative collaboration technologies, maintain good user experience, including AI/ML, office automation tools, desktop, and mobility technologies.

Key Responsibilities:

1. Network Project Management

• Lead end-to-end network infrastructure projects from initiation to closure
• Develop project plans, timelines, and resource allocation strategies
• Coordinate with internal teams, vendors, and stakeholders to ensure project deliverables
• Manage project risks, issues, and change requests
• Ensure projects are delivered on time, within budget, and meet quality standards
• Conduct post-implementation reviews and lessons learned sessions

2. Network Architecture Review & Analysis

• Review and evaluate vendor-proposed network architectures and designs
• Conduct technical assessments of network solutions against business requirements
• Analyse network topology, capacity planning, and scalability considerations
• Validate security implementations and compliance with organisational policies
• Provide detailed technical recommendations and improvement suggestions
• Ensure proposed solutions align with enterprise architecture standards

3. Technical Consultation & Design

• Provide expert technical consultation on network infrastructure matters
• Develop network design specifications and technical documentation
• Conduct feasibility studies for network modernisation initiatives
• Support RFP/RFQ processes with technical requirements and evaluation criteria
• Review and approve network implementation plans and procedures

4. Vendor Management & Oversight

• Manage relationships with network solution vendors and service providers
• Evaluate vendor capabilities and technical proposals
• Oversee vendor performance and deliverable quality
• Conduct technical discussions and negotiations with vendors
• Ensure vendor compliance with contractual and technical requirements

5. Standards & Compliance

• Ensure network implementations comply with security standards and policies
• Maintain network documentation and configuration management
• Implement network monitoring and performance management practices
• Support audit activities and compliance reporting
• Drive adoption of industry best practices and standards

Requirement:

· Bachelor’s degree in IT, Computer Science, or related field

· Minimum 3 years enterprise EUC experience

· Strong Windows 10/11 enterprise deployment expertise

· Proven experience with SCCM/Intune

· Active Directory and Group Policy management

· Experience in managing collaboration tools (Office 365, Video Conferencing) in a large enterprise setup

· Basic network infrastructure knowledge

· Microsoft 365 Certified: Modern Desktop Administrator Associate or equivalent

· Relevant technical certifications such as CompTIA A+

· ITIL Foundation preferred

· Skills PowerShell scripting

· Enterprise software deployment

· Security implementation

· Technical documentation

· Problem-solving capabilities