Responsibilities:

Project Planning & Execution

Develop comprehensive project plans, timelines, and resource allocation for the revamp of Roots.sg.
Coordinate cross-functional teams including UX/UI designers, developers, and business stakeholders to ensure seamless project delivery.
Manage project scope, budget, and timeline while ensuring alignment with NHBs strategic objectives and user research findings.
Facilitate regular project meetings, sprint planning sessions, and stakeholder reviews to maintain project momentum.
Identify and mitigate project risks, dependencies, and blockers proactively.

Stakeholder Management & Communication

Serve as a primary liaison between technical teams, business stakeholders, and senior management.
Prepare and present project status reports, milestones updates, and performance metrics to various stakeholder groups.
Facilitate workshops, trainings, ideation sessions, and requirement gathering meetings to ensure clear project objectives.
Manage stakeholder expectations and communicate changes in project scope or timeline effectively.
Coordinate with external vendors and service providers when required.

Quality Assurance & Delivery

Ensure deliverables meet quality standards, digital service standards (DSS), accessibility requirements (WCAG), and user experience objectives.
Oversee user acceptance testing, system integration, and deployment processes.
Monitor project KPIs and recommend process improvements for future initiatives.
Maintain project documentation, lessons learned, and best practices repository.

Requirements:

Proven 3-7 years of experience in project management, preferably in digital/web application projects.
Strong understanding of website development lifecycle (WDLC) and agile methodologies.
Experience managing cross-functional teams including UI/UX designers and developers.
Background in heritage, cultural, or museum sector projects.
Excellent stakeholder management and communication skills with ability to present to senior leadership.
Strong analytical and problem-solving skills with attention to detail.
Experience in budget management and resource planning.
Knowledge of web technologies, content management systems, and digital platforms.
Ability to work in fast-paced environments and manage multiple projects simultaneously.
Experience with Singapore Government projects and procurement processes.
Knowledge of Web Content Accessibility Guidelines (WCAG) and digital accessibility standards.
Experience with UX/UI design processes and user research methodologies.
Familiarity with data analytics and performance measurement tools.
Understanding of cybersecurity and data protection requirements.
Project Management Professional (PMP) / PRINCE2 Practitioner
Certified ScrumMaster (CSM) / Professional Scrum Master (PSM)
Agile Project Management certification (AgilePM)

Project Manager [Web Application]