Data Center Engineer

Responsibilities of our Data Centre Engineer will include:

• Working Monday-Friday 12.00pm-21.00pm (some weekend overtime)
• Change control management
• Incident management and resolution
• Management and tracking of Assets
• Supervision and escorting of 3rd Party Vendors
• Planning and implementation of all IT hardware installations adhering to strict Data Centre Standards.
• Planning and decommission of network hardware and structured cabling
• Updating all relevant documentation and inventories
• Completing all service requests, within the agreed SLA
• Compliance with Client and End customer Health & Safety procedures
• Compliance with Manufacturers, Client, and End customer Quality Standards
• Compliance to Clients and Support Services approved processes
• Ensure security procedures with reference to Data Centres are complied with.

Task Description:

• Maintenance of Data Centre toolsets that assist with support and management
• Management and governance over the DC
• Work closely with client facilities providers to maximise energy efficiency savings
• Successful day to day running of the Data Centre, including installations, decommissions, changes an maintenance
• Data Centre related service improvement projects
• Basic configuration of server (IDRAC, ILO)
• Fault finding and escalation
• Racking, stacking, moves, changes, decommissioning , patching
• Data Centre related major infrastructure projects including power outages and replacements
• Managing complex inter-rack/room cable infrastructure, providing a stable platform for IT infrastructure and desktop connectivity

What we’re looking for in our Data Centre Engineer:

• Experience of working in high-risk environments and Data Centres
• Knowledge of DCIM tools and standards (desirable)
• Experience of ServiceNow, Remedy or other ticketing system (desirable)
• Attention to detail and proactive
• Sound Knowledge of Infrastructure Technologies & Networking Concepts
• Competent in MS Office and Helpdesk/Service Delivery Applications
• A reliable individual and team player
• The ability to work under pressure
• Able to work on own initiative and unsupervised
• A flexible approach to shift patterns
• The ability to communicate clearly both written & verbally, at all levels
• Strong organisational, interpersonal, and administrative skills
• Applicants must have previous experience in a similar role