Business Analyst

Key Responsibilities:

- Engage with business stakeholders, underwriters, and product owners to understand requirements.

- Lead requirements elicitation workshops, interviews, and walkthroughs.

- Translate business needs into clear functional and non-functional requirements.

- Create and maintain BRDs, FRDs, user stories, use cases, and process flows.

- Work on underwriting workflows, rating, quoting, and policy lifecycle processes.

- Collaborate with UX/UI teams for portal design and user experience improvements.

- Support UAT planning, execution, and defect resolution.

- Act as a bridge between business and technology teams.

- Ensure traceability of requirements and alignment with business objectives.

Required Skills & Experience:

- 8+ years of experience as a Business Analyst.

- Strong experience in P&C Insurance, especially Underwriting.

- Hands-on experience with digital portals, broker portals, or customer portals.

- Expertise in requirements gathering and documentation.

- Strong understanding of Agile/Scrum methodologies.

- Excellent communication, stakeholder management, and articulation skills.

- Experience with tools such as JIRA, Confluence, Visio, and Figma.
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