Senior Network Engineer (24/7 Shift) | Contract

Job Scope

Network Administration

• Perform network administration in a heterogeneous environment (production, DR, test) comprising of network & security equipment, telecommunication links
• Perform hardening, upgrade and enhancement on IT infrastructure components
• Monitor, assess, schedule and implement network, and product-specific security vulnerability patches
• Monitor obsolescence of IT infrastructure components (network systems)
• Monitor expiry and perform renewal of network system password and certificates
• Implement network backups operations to ensure data recoverability and business continuity
• Execute disaster recovery plans for IT infrastructure (network systems) and conduct regular disaster recovery testing and component switchover exercises to ensure usability of standby and DR equipment

Project Management & Support

• Provide infrastructure (system & network) support to projects in accordance with the project timeline
• Manage infrastructure enhancement / upgrade projects in accordance to established project management guidelines

Incident & Problem Management

• Provide second level network support and resolve incidents and problems in accordance to established Service Level Agreement (SLA)
• Perform problem diagnosis on incidents and propose & implement measures to prevent recurrence

Change & Release Management

• Schedule and release network system changes to production environment in accordance to the change management process / procedures

Configuration Management

• Develop and maintain a comprehensive operating system hardware and software configuration database / library of all IT infrastructure components used in the production environment

Capacity & Performance Management

• Perform infrastructure system and network capacity monitoring and planning
• Monitor and perform performance tuning to optimize network performance

Process Management

• Implement the underlying processes supporting IT service management, in conformance to corporate security policies and guidelines

Documentation

• Develop and maintain technical and process documents to upkeep IT infrastructure

Job Qualifications

• Degree in Information Technology, Information Systems, Computer Science, or a related field.
• With 5 or more years of hands-on experience in managing network and security equipment such as Routers, Switches, Firewalls, VPN, Load Balancer, DNS, NAC
• Experience in public cloud administration
• Familiar with data centre operations
• Good written and verbal communication skills
• Good interpersonal skills and able to work independently as well as in a team
• Good problem-solving skills, with the ability to quickly develop solutions that balance technical needs and business impact
• Possess customer-oriented mindset
• Ability to manage and prioritise multiple tasks and projects effectively
• Able to support 24/7 operations
• Preferrably with certifications in Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Check Point Certified Security Administrator Certification (CCSA), and Check Point Certified

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