Network Engineer (Contract)

About the client: For MNC company

Responsibilities:

• Handling tickets / Incidents via Service Now platform
• Lead technical incident calls as a SME
• Troubleshooting and providing break fix support to technical issues
• Perform root cause analysis of raised issues
• Defining process improvements and ensuring that the processes are adhered to
• Take shared ownership of resolving issues in a SLA driven environment
• Mentoring / training team members as a SME
• Testing and auditing as required from time to time
• Improves and maintains customer and employee satisfaction
• Work as part of a Follow the Sun support global support model.

Requirement:

• Min 5+ years of Network Engineer experience supporting global network infrastructures.
• Extensive experience in cisco environment
• Experience in working as part of a global support (follow the sun) model
• Cisco CCIE and other industry standard networking certifications
• Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services.
• Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problems.
• Expert level knowledge for debugging network devices and outstanding Wireshark reading skills.

Extensive hands-on experience with:

• Cisco ASR, ISR and Catalyst product families
• Cisco Meraki Devices MS and MX Series.
• Cisco Nexus 9K/7K/5K/2K (NXOS) Series of switches
• Wireless LAN technologies – Cisco and Aruba
• F5 Load balancers

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394
EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

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