IT Support Engineer

Requirements: • Diploma/Degree in Computer Science / Information Technology / Computer Engineering or equivalent. • 1+ years of practical experience in IT support demonstrating increasing levels of responsibility and technical expertise in an enterprise environment. • General IT operations experience including but not limited to desktops/ laptops/mobile devices, basic networks, security, printers, endpoint security, imaging, and remote tools. • Self-motivated, possess a can-do attitude and a strong customer support orientation. • Provide technical expertise and support to customers through phone, chat, ticketing system, and in-person. • Provide strong knowledge, troubleshooting and support of WINDOWS 10 & 11 Office 365 especially Outlook and OneDrive.