Wintel Engineer (Ref 19491)

Responsibilities
• Perform installation, configuration, testing and maintenance of endpoint hardware and images consisting of the following but not limited to: Operating System, Software/Applications, Drivers, upgrades, updates and hotfixes. 
• Plan, implement and support Patch Management and Software Distribution services. 
• Design, implement, and maintain AWS or Azure infrastructure and services, ensuring scalability, security, and high availability of applications. 
• Deploy, configure, and manage AWS or Azure services such as EC2 instances, VPC, S3, RDS, Lambda, IAM, Azure App Services, Azure SQL Database, Azure Functions, etc. 
• Collaborate with development teams to architect and deploy cloud-native applications. 
• Implement and maintain automation and infrastructure-as-code (IaC) using tools like CloudFormation or Terraform. 
• Troubleshoot and resolve issues related to AWS or Azure infrastructure, applications, and connectivity. 
• Implement backup and disaster recovery strategies for AWS or Azure resources. 
• Provide administration of back-end infrastructure services with focus on PC Imaging. 
• Support desktop and server related escalations pertaining to Workplace Management tools issues. 
• Perform Quality Assurance testing for changes to endpoint devices. 
• Contribute to the streamlining of daily operational processes, such as automations. 
• Ensure smooth running of daily operations. 
• Update and maintain proper documentation and reports. 
• Any other ad-hoc duties as required or assigned. 

Requirements
• Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information System. 
• At least 5 years of experience in Windows Servers, Active Directory, Power Shell, Group Policy Objects and Workplace Management Tools (for e.g. HC BigFix, MS SCCM, Citrix VDI, Nexthink & etc). 
• Extensive knowledge of PC Imaging Deployment, Patch Management, Software Distribution for desktop and server devices. 
• Ability to work in a heterogeneous environment. 
• Strong analysis and design background with sound documentation experience. 
• Experience in deployment of similar functions, such as HCL Big Fix, MS SCCM, Citrix VDI, Nexthink & etc. 
• Working experience with MSI technology, Application Packaging/Deployment processes and methodologies will be an added advantage. 
• In-depth knowledge of custom actions, scripts, scenarios based solution and regressive troubleshooting in Windows Installer Technology. 
• In-depth knowledge of AWS, Azure services and architecture. 
• Familiarity with infrastructure-as-code tools like CloudFormation or Terraform. 
• Strong understanding of networking concepts and security best practices in AWS, Azure. 
• Experience with CI/CD pipelines and version control systems (e.g., Git). 
• Scripting skills in Python, Shell, or other relevant languages. 
• AWS, Azure certifications like AWS Certified Solutions Architect, AWS Certified Developer, Azure Administrator, Azure Solutions Architect are a plus. 
• Proficient in troubleshooting skills. 

Licence no: 12C6060