DWDM Network Operations Engineer | Network Engineer | NOC | Cloud Connect | Data Center | Data Centre

• Permanent role with an established company that is fast growing
• Exposure to latest technologies

About the company

Our client is a fast growing company with over 10 years of experience who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced Network Service Engineer to join their team.

About the job

• Provide comprehensive L1-L3 support for edge optical transport networks, ensuring strict SLA compliance through rapid fault isolation and disciplined incident management.
• Proactively monitor DWDM network health and performance to identify potential issues before they impact customers, effectively reducing MTTR
• Troubleshoot all network incidents and customer-reported service issues within agreed-upon SLAs.
• Perform Network Monitoring, Incident Management, Diagnosis, and Resolution within SLA’s, OLA’s, and KPI’s.
• Provide regular updates to ticketing systems and progress incidents through to resolution.
• Liaise and escalate with external suppliers and internal departments to minimize network disruption and downtime.

Skills and experience required

As a successful applicant, you will have proven working experience in Optical Transport, DWDM. Hands on experience in Ciena will be of added advantage.

Proven track record working in a data center or cross connect experience is required for this role.


Whats on offer
This is an excellent opportunity to join an established company with heavy investments in technology.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)