Desktop Support Engineer

• Prefer minimum 3 years banking / healthcare environment experience. • Windows OS (Must know Windows 10) & Mac OS (added advantage) • To have reliable BAU support for 24/7 • To have a skilled team to support for BAU, Projects and Tech refresh • To deliver best service and with high client retention. • Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. • Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. • Installation of Apple iPad software’s and deployment.