DevOps Engineer

Responsibilities • Delivery & Platform Engineering • Set up new deployment pipelines and ensure seamless CI/CD processes using enterprise DevOps tooling. • Onboard new repositories into Bitbucket, JFrog Artifactory, and JIRA, enabling end-to-end development lifecycle integration. • Perform environment provisioning and database setup across SIT, UAT, and PROD for new modules and application components. • Deploy, configure, and support applications on the OpenShift (OCP) platform, including troubleshooting and resolving deployment failures. • Facilitate vendor image downloads, validation, and deployment into the OCP environment. • Lead SSL certificate generation, renewal, deployment, and ensure security compliance across environments. • Implement and maintain logging and monitoring by onboarding applications into Splunk, Geneos, and other enterprise monitoring platforms. • Conduct CD deployments, log analysis, file movements, and operational execution of change releases across environments. • Support Disaster Recovery (DR) planning, including Control M job creation, rehearsal planning, coordination, and execution. • Application Support & Technical Analysis • Perform detailed technical issue analysis and resolution, ensuring minimal downtime and quick recovery from incidents. • Support solution architects and developers in functional issue analysis and system debugging. • Conduct root cause analysis (RCA) for production issues and implement preventive measures. • Work closely with upstream/downstream systems, vendors, and internal stakeholders to ensure end to end integration stability. • Manage and configure SSO / ADFS integrations for new applications. • Maintain and update knowledge bases, runbooks, system documentation, and Confluence pages. • Coordination & Stakeholder Management • Collaborate with multiple upstream/downstream teams, vendors, and business stakeholders to support delivery and operational processes. • Coordinate JIRA workflows including epics, stories, tasks, deployment tracking, and release management. • Work closely with DBAs, infrastructure teams, network/security teams, and external partners to ensure smooth application onboarding and operations. • Drive strong communication across all teams to enable predictable and high quality delivery. Requirements Education: • Bachelors’ Degree in Computer Science or related field. • At least 6 to 9 years’ relevant experience preferably in a Finance Institution. Technical Skills • Strong hands on experience with OpenShift (OCP) including deployment, pod diagnostics, YAML updates, image management, and debugging. • Strong knowledge of CI/CD pipelines, Bitbucket, Artifactory, Jenkins (or similar), and DevOps automation concepts. • Experience onboarding and maintaining monitoring/logging tools such as Geneos, Splunk, Kibana, etc. • Proficiency in Linux scripting, shell commands, file movement, and troubleshooting. • Working knowledge of Oracle SQL and database environment setup across SIT/UAT/PROD. • Experience creating and maintaining Control M batch jobs. • Good understanding of SSL certificates, keystores, truststores, and certificate lifecycle management. • Understanding of Payment Systems, payment workflows, and downstream/upstream dependencies. • Ability to set up and administer applications on SSO/ADFS platforms. • Exposure to Confluence, JIRA workflows, dashboards, boards, and release traceability. • Preferred to have knowledge or has worked on FIS Products Soft Skills • Strong analytical, problem solving, and debugging capabilities. • Excellent communication skills with technical and non technical stakeholders. • Ability to work under pressure, handle critical issues, and support production environments. • Strong coordination skills across multiple teams, vendors, and geographically distributed groups. Platform Engineering • Ensure systems are highly available, scalable, and secure, meeting the bank’s performance, compliance, and risk standards. • Establish and maintain DevOps pipelines, CI/CD, and deployment workflows using Kubernetes, OpenShift (OCP), Kafka, Git, and JIRA‑based processes. • Drive automation, observability, and operational excellence across all development and deployment processes. Key Domain/ Technical Skills (Indicate up to 3 areas) • DevOps pipelines, CI/CD, and deployment workflows using Kubernetes, Kafka, Git, and JIRA‑based processes • Creating and maintaining Control M batch jobs • Deploy, configure, and support applications on the OpenShift (OCP) platform, including troubleshooting and resolving deployment failures