Responsibilities

Product & Publishing Support

Assist in planning and executing game launches and publishing milestones

Coordinate between internal teams and external developers, particularly Chinese-speaking studios

Support product planning including store page setup, release planning, and marketing coordination

Monitor player feedback, reviews, and performance metrics across platforms such as Steam and social media

Track issues, bugs, and player feedback and communicate them clearly to development teams

Help analyze product performance and generate regular reports

Community Management

Manage and grow player communities across platforms such as Discord, Reddit, and X (Twitter)

Engage with players, answer questions, and maintain a positive community environment

Organize community events, announcements, and updates

Translate and localize community messaging between English and Chinese

Collect community feedback and provide actionable insights to internal teams

Cross-Cultural Communication

Serve as a bridge between Western publishing teams and Chinese development partners

Translate or summarize development updates, community feedback, and product information when necessary

Help ensure messaging and communication are culturally appropriate for global audiences

Qualifications

Required

Fluent in both English and Chinese (Mandarin), written and spoken

Passion for video games and familiarity with the PC/console gaming ecosystem

Strong communication and organizational skills

Ability to manage multiple tasks and coordinate across teams

Familiarity with online gaming communities and platforms such as Discord and Steam

Preferred

1–3 years of experience in game publishing, product management, marketing, or community management

Experience working with Chinese game developers or publishing partners

Knowledge of game analytics, live operations, or digital storefront management

Experience using tools such as Google Analytics, Steamworks, or community moderation tools

Associate Product Manager / Community Manager (Bilingual Chinese–English)