Business Analyst (Onsite work location - Jurong)

Job Description:

The Business Analyst consults with business subject matter experts and technology resources to identify, prioritize, document, and manage business requirements for the relevant business team.

Scope of Work:

• Analyse and document business processes, review and validate test plans/cases, support user acceptance testing, and track/manage requirements traceability throughout the software development lifecycle
• Leading and facilitating requirements gathering workshops and discussions with IT and various business stakeholders (including marketing, front of house and back of house)
• Work closely with the Solution Architecture/technical team to ensure the solution covers all key use cases and that the system is extensible for future needs
• Prepare and/or review clear and comprehensive business requirement documentation including objectives, scope, current and new business processes, added value and benefit expectations
• Support budgeting, Procurement and Legal activities e.g. contracting, RFP; and
• Support QA and UAT processes through validation of test planning and execution

Key Qualifications/Requirements:

• Must have at least 5 years of relevant experience in process mapping, business requirements analysis and documentation, data mapping and test planning
• Experience working with collaboration tools such as Microsoft SharePoint, Teams
• Familiarity with IT Infrastructure Library (ITIL) processes, policies and procedures
• Hands-on experience in process mapping, business requirements analysis and documentation, data mapping
• Knowledge of software development process methodologies like RUP and / or Agile, and use case modelling\
• Ability to work independently and to effectively manage and execute multiple initiatives concurrently
• Good interpersonal, oral and written communication skills including ability to clearly communicate technical concepts to non-technical audiences, both written and verbally