SalaryPeak

Business Analyst (MS Dynamics CRM)

SCIENTEC CONSULTING PTE. LTD.
Singapore 5+ years Posted Mar 16, 2026

Salary Range

SGD 60,000 - SGD 108,000 /year

SGD 5,000 - SGD 9,000/month

Skills Required

Microsoft Dynamics CRMFunctional Requirement SpecificationIntegrated Project Deliveryfull life-cycle project implementationsInformation TechnologyComputer ScienceMicrosoft Dynamics 365Business Process ImprovementSolution DesignUser Acceptance TestingSystem Requirement DocumentImplementation Support

Job Description

Role Overview
We are looking for a Business Analyst with strong experience in Microsoft Dynamics CRM to support end-to-end system implementation projects. The role involves gathering business requirements, translating them into functional specifications, and working closely with technical teams to deliver CRM solutions that meet business needs.

  • Working Hours: Mon-Fri
  • Working Location: Central
  • Job Type: Contract
  • Salary Package: Up to $8200 (basic) + AWS

Key Responsibilities

  • Gather, analyse, and document business and system requirements for Microsoft Dynamics CRM implementations.
  • Work with stakeholders to understand business processes and identify improvement opportunities.
  • Translate business requirements into functional specifications and user stories.
  • Support end-to-end project delivery including requirement analysis, solution design, testing, and deployment.
  • Facilitate workshops, requirement discussions, and user acceptance testing (UAT).
  • Work closely with developers, solution architects, and project managers to ensure successful implementation.
  • Prepare documentation including business requirement documents, process flows, and test cases.

Requirements

  • Bachelor’s degree in IT, Computer Science, Business, or related field.
  • 3–6 years of Business Analyst experience, preferably in CRM implementation projects.
  • Hands-on experience with Microsoft Dynamics CRM / Dynamics 365.
  • Experience in end-to-end system implementation projects.
  • Strong stakeholder management and requirement gathering skills.
  • Experience in UAT planning, test case preparation, and defect tracking.
  • Good communication and documentation skills.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact.you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781