Application/Tech Delivery Manager

Responsibilities:

The ideal candidate combines strong delivery discipline, technical acumen and hands-on experience with regional payment rails, regulatory environments, and multi-country integration programs. The role will partner closely with Technology & Operations, Architecture, Infrastructure, Information Security, Testing, Product Management, Operations and In-country stakeholders to deliver scalable, secure and high-quality payment processing solutions.

Reporting to the Lead Technical Delivery Manager, this role is responsible for successful delivery of assigned projects, coordinating across applications:

Project Delivery Management

• Own end-to-end technical delivery of assigned domestic and cross border payment projects across ASEAN.

• Coordinate across different application and platform teams to manage interdependencies and ensure seamless delivery of end-to-end solutions.

• Identify, track and mitigate delivery risks, issues and technical challenges.

• Provide accurate, timely delivery updates to project and program stakeholders.

Stakeholder Collaboration

• Partner with Domain Architects, Development Managers, System Analysts and Business Analysts to ensure timely completion of deliverables and artefacts throughout the software development lifecycle.

• Partner with Test Manager to ensure complete and high-quality execution of SIT, UAT, non-functional testing, application roll-back testing and security testing.

• Partner with Development and Information Security teams to facilitate completion of penetration testing and remediation of findings in accordance with the mitigation plan.

• Partner with Application and Infrastructure teams to ensure readiness of compute, network and environment components required for testing and deployment.

Implementation and Release Management

• Maintain a comprehensive technical implementation plan covering all applications.

• Coordinate implementation, production cutover and post-implementation support to ensure system stability and successful transition to operations and production support.

Compliance to standards, policies and procedures

• Enforce technical delivery standards in line with the bank’s System Development Methodology, organizational policies, procedures, best practices and industry regulations.

• Use bank-approved AI tools to improve productivity and efficiency.

Requirements
Education:

• Bachelor’s degree in computer science or related field.

• At least 10 years’ relevant experience preferably in a Finance Institution.

Essential:

• Technical delivery experience with a strong focus on payments and financial services.

• Proven track record in delivering domestic and cross border payment solutions in ASEAN.

• Experience partnering with system analysts and architecture, development, testing, and infrastructure teams.

• Experience in Agile and Waterfall software development lifecycle methodologies.

• Proven results-oriented person with a focus on delivery.

• Excellent communication, presentation, stakeholder management and leadership skills.

• Excellent problem solving, analytical and solutioning skills.

• Ability to work with remotely located development and test teams

Key Domain/ Technical Skills:

• Technical Delivery Management

• Good understanding of CBPR+ payment framework, ISO 20022 standards, SWIFT messaging, real-time payments, settlement processes and clearing systems.

• Knowledge of regional regulatory requirements, compliance considerations and operational practices in ASEAN.