Product Manager (Tech)

Key Context: The successful candidate will work closely with our internal Product Owners and external development team to translate stakeholder requirements into actionable user stories/scenarios. They'll be managing both PM responsibilities and, for smaller initiatives, taking on additional project management duties.

Team Environment:

• Reporting to: Head of Innovation
• Working with: Internal Product Owners, stakeholders, external vendors and system integrators.

RESPONSIBILITIES

•  Work with stakeholders to identify & understand the requirements of software systems and innovation trials
• Plan and participate in product conceptualisation sessions and innovation trials with stakeholders for eliciting requirements.
• Elicit and documents business/user requirements and translate them into user-stories for development. 
• Manage requirements by continuously clarifying and reviewing them via walkthrough with stakeholders.
• Work with developers to interpret requirements leading to technical implementation.
• Analyse requirements to drive the design or review of test cases/business model/processes
• Work closely with Product Owner on project schedule, issues and escalation
• Work closely with Product Owner to manager business owners’ and project sponsor’s expectations
• Drive business process change requests on gaps identified and manage a project’s scope and acceptance.
• Provide inputs to development team for implementation.
• Work with user experience designers (UXDs) and business users to plan for UAT, coordinates and monitor progress and acceptance of UAT.
• Ensures completion of documentations and filings to facilitate software development.
• Continuously finds means and ways to improve operations, security, streamline work processes and work cooperatively and jointly with various users' departments to provide quality service.
• For smaller projects, double hat as Product Manager with following responsibilities
• Create project status report and other communication materials
• Craft project proposal to secure project funding and justify resource allocations
• Manage project scope and stakeholders’ expectations
• Issue escalation to the right people in timely manner
• Maintain and continuously refine Product Backlog and follow up on action items
• Ensure that cybersecurity requirements and best practices are incorporated throughout the product lifecycle, including threat modelling, security testing, and compliance with relevant security standards