Senior Cloud Specialist / Cloud Operations Engineer

About Us

Zota is a global payment processing company (FinTech)specializing in frictionless e-commerce payments and cross-border transactions.Our platform handles millions of transactions for thousands of companies worldwide. Our advanced gateway technology, combined with our extensive and flexible solutions, can support almost any currency or payment method in theworld.

The Role

We are looking for an experienced Senior Cloud Specialist / Cloud Operations Engineer who can turn product ideas into reality and operate a platform that runs millions of transactions. We are excited by the challenges of scale - both the number and size of customers - and a diverse set of environments we operate in. If you are looking for variety, we have it.

Our Software Development is run in an Agile fashion resulting in frequent code releases to our proprietary software stack in close collaboration with our clients and other Zota teams. We are motivated to not only deliver the best products, but also to personally achieve.

What You Will Be Doing

• Infrastructure Management: Build and maintain high-availability environments and develop tools for greater service reliability.
• Security & Hardening: Actively work on the bug bounty program and implement initiatives to drive stability and code quality.
• Data & Analytics: Work on very large datasets, including warehousing and real-time anti-fraud analytics.
• Collaboration: Mentor engineers, design core service functionality, and contribute to open-source libraries.
• Thought Leadership: Represent the company by attending and presenting at national and international conferences.
• Team Catalyst: Providing guidance and leadership to a multinational team and across several time zones. Establish the DevOps team in the Asia-Pacific Region.

The Technologies you will be working with

• The AWS stack: CloudFormation, Elastic Kubernetes Service, SAM/Fargate/Lambdas
• Globally-distributed asset pipelines and service resiliency
• RDS Aurora Global Database
• Golang microservices architecture
• Github Actions, ArgoCD, etc.

Must-Have Requirements

• At least 3 years of experience as a Cloud Specialist and/or Cloud  / Cloud Operations Engineer.
• Proven experience working with any cloud provider.
• Full system code attestation security - signing code, verifying signatures, managing signing PKI.
• Deep knowledge of Linux administration and performance tuning.
• Mastery of Shell scripting (we use Shellcheck).
• A firm grasp of cloud security challenges (IAM, SAML, Config, CloudTrail).
• Infrastructure as Code (IaC): Experience with tools like Terraform, CloudFormation, or Ansible.
• Strong knowledge of Kubernetes (EKS) and CI/CD tools like ArgoCD or GitHub Actions.
• Experience managing heavy-load systems and globally-distributed asset pipelines.
• Familiarity with AWS.
• Ability to manage regulatory audits - ISO 27001, PCI/DSS procedures, ISO 22301-compliant documentation.
• Ability to independently manage compliance documentation and auditor interactions without local supervision.
• Proven experience taking over and operating mission-critical production systems with minimal transition period.
• Experience working in and leading globally distributed teams across multiple time zones.
• Prior experience working in EU- and Asia-Pac regulated environments in addition to global standards.
• Previous involvement in long-term operation and evolution of the same production platform.
• Bulgarian speaking – major plus, as the successful candidate will act as a central point of contact to our Cloud Development and Operations team based in Bulgaria.

Perks & Benefits

• Open and transparent communication
• Team building and other team fun activities