IT Business Analyst

What you will be working on:

● Product Strategy & Vision
▪ Leads the creation of product vision, speed-to-market strategy, roadmap and impactful objectives that align with the overall business strategy.

▪ Leads in the evaluation of new opportunities and put forth proposals for new capabilities.

▪ Owns the product backlog and prioritisation process based on business value and customer impact.

▪ Define success metrics and constantly measure the impact of the product(s).

● Stakeholder Management
▪ Communicate product roadmap and strategies on a regular basis to stakeholders and leadership, with the ability to influence decision making and drive collaboration

▪ Develop short term plans aligned with long term goals, working with multiple stakeholders and iteratively build product capabilities

▪ Convey complex ideas concisely and actively solicit and anticipate issues from stakeholders

▪ Keep user and product outcomes at the forefront while balancing stakeholder needs

● Product & Team Leadership
▪ Lead and build high performing cross-functional team(s) that includes UX designers, software engineers, business analysts and/or delivery managers to deliver digital products that achieves business outcomes.

▪ Work closely with UX designers to plan research objectives, organise activities such as product conceptualisation workshops and Usability Tests.

▪ Analyse requirements to drive the design or review of test cases, and business processes.

▪ Collaborate with Quality Engineer and business users to plan and monitor User acceptance test and user performance test.

▪ Continuously seeks ways to improve products in the most cost-effective approach

● Data-Driven Decision Making
▪ Utilise data and analytics to inform product decisions, measure performance and identify opportunities for improvement.

▪ Define and monitor key metrics and user feedback to achieve quarterly product goals.

▪ Work effectively with cross-functional development teams and business stakeholders to deliver a fully functional product that achieves business outcomes.

● Innovation & Best Practices
▪ Identify and implement industry best practices and emerging technologies to improve product effectiveness and efficiency.

▪ Foster a culture of speed, simplicity and agility, encouraging creative problem-solving within the team.

What we are looking for:

▪ More than 3 years of product management experience, ideally in a start-up or similarly fast paced environment.

▪ Excellent written and verbal communication skill, with the ability to convey complex concepts clearly to diverse audience.

▪ Strong analytical, troubleshooting and problem solving abilities.

▪ Exceptional stakeholder management skills, with experience influencing decisions and drive aligns across teams.

▪ Proven track record of delivering an impactful product or feature.

▪ Ability to work collaboratively with cross functional teams to translate requirements to technical implementation.

▪ Demostrate ability to achieve stretch goals independently in an innovative fast paced environment.

▪ Strong desire and motivation to continuously learn new skills and technologies.

▪ Experience in Agile methodology and UX development environment.

▪ Knowledge of data analytics is a bonus.

▪ Experience facilitating focus groups, workshops and sprint reviews.

▪ Experience with agile tools like Figma, Miro and JIRA.

▪ Certification as a Scrum Master or Product Owner is a bonus.