Job Responsibilities:

Commissioning at Customer Premises

Attend site commissioning sessions with customers and contractors.
Conduct end-user training on the operation and maintenance of Intruder Alarm, CCTV and Access control systems.
Inspect and verify contractor’s installation work to ensure it meets quality and technical requirements.
Confirm that all installations and configurations comply with the specifications stated in the quotation or work order.
Document commissioning activities and provide reports to relevant stakeholders.

Attend to Customer’s Complaints On-site

Respond promptly to service calls and troubleshoot system issues on-site.
Diagnose, repair, and test faulty equipment or system components.
Provide technical support and advice to customers to resolve issues efficiently.
Liaise with internal teams and suppliers for parts replacement or technical escalation when required.
Ensure customer satisfaction through professional communication and quality service delivery.

Job Requirements:

Possess minimum Nitec / Diploma in Electrical / Electronic / Mechatronic Engineering or related field.
Experience in Intruder Alarm, CCTV and Access control systems or similar low-voltage systems preferred.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Technical Support Officer (Coordination | Alarm Systems | CCTV | Access Control)